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Southern Cross Credit Union asks AI agent to handle account balance requests

Ry Crozier — itnews.com.au


Salesforce Fuels AI Engine With $5.66B Braze Buyout

Jeffrey Neal Johnson — marketbeat.com


From Email-to-Case to the Boardroom: How Inherited Agents Break Governance Built for Software

The Hacker News — thehackernews.com


The Least Trusted Author Sets the AI Agent's Privilege

The Hacker News Oct 19, 2026 — thehackernews.com


Salesforce Just Got a Rare Double Upgrade—What Changed?

Jeffrey Neal Johnson — marketbeat.com


CRM Agentforce Voice Solutions: Integrating Artificial Intelligence to Transform Customer Interaction in the Technology Industry

ibtimes.com


Telstra deploys AI agent to help it meet customer service guarantee

Ry Crozier — itnews.com.au


Salesforce expands Agentforce platform

RGEntRibirthFURD — bworldonline.com


Salesforce launches Koa, a CRM reasoning model built on Nvidia’s Nemotron

Joseph Nordqvist — marketbusinessnews.com


Adecco Group announces Salesforce's Agentforce Coworker rollout across 40 countries

by PR Newswire — thailand-business-news.com

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